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Development and validation of an Ambulatory Care Patient Satisfaction Questionnaire to assess pharmacy services in Malaysia

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Development and validation of an Ambulatory Care Patient Satisfaction Questionnaire to assess pharmacy services in Malaysia

International Journal of Clinical Pharmacy

Fecha de publicación: 29 of august 2018

DOI: https://doi.org/10.1007/s11096-018-0721-x

Autores: Pauline Siew Mei Lai, Wen Wei Chung, Li Shean Toh, Sajaratulnisah Othman

Background: Assessing patient satisfaction regarding a pharmacy ambulatory care service is important as patient satisfaction is a determinant of the viability and sustainability of the service provided.

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