Appointment-based models: A comparison of three model designs in a large chain community pharmacy setting

Journal of the American Pharmacists Association

First published: 05 February 2018

DOI: https://doi.org/10.1016/j.japh.2018.01.005

Brenda Barnes, Ana L. Hincapie, Heidi Luder, James Kirby, Stacey Frede, Pamela C. Heaton.

Objective: To compare the effects of three different appointment-based model (ABM) designs on medication adherence and medication use outcomes controlling for patient and pharmacy characteristics.

Methods: A total of 500 comparison and 613 intervention patients in three different model designs were analyzed. The outcome measures were proportion of days covered (PDC) for select medication classes, number of fills, administered vaccinations, number of trips, statin use in persons with diabetes, use of high risk medications in the elderly, and medication therapy for persons with asthma.